Like a tiny Chipotle that lives in your phone, our app lets you order real, delicious food for pickup or delivery.
And…
ABOUT CHIPOTLE REWARDS
• Members bank points automatically for in-app orders.
• In-person, scan the app to earn points and redeem rewards.
• Redeem points on Food, Goods and Giving in the Rewards Exchange.
• Set a favorite reward to track points as you go.
• Get rewarded faster with extra point offers and early access to new menu items.
• Oh, and let’s just say… we won’t forget you on your birthday.
FEATURES
• Pick up quicker with mobile pickup shelves and Chipotlane.
• Get your food delivery bought straight to your door.
• Try tasty menu items you can only get in-app or online.
• Get your faves faster with saved meals and recent orders.
• Go crazy with ‘extra’ ‘light’ and ‘on-the-side’ customizations.
• Low gift card balance? Split the payment with another card.
• Pay your way with Apple Pay.
• See your sustainability impact with Real Foodprint metrics.
• Start a Group Order to invite your squad in on the fun.
• Save your go-to Chipotle locations and food delivery addresses.
★★★☆☆
30 Aug 2026
Queso rewards issue
Why does it not allow my queso rewards to go through. This is twice already and I met the 5.00 minimum charge threshold.
Pereykz · v11.19.1
★★★★★
30 Aug 2026
my go toooo
i love it
kimberlylsg · v11.19.1
★☆☆☆☆
30 Aug 2026
Rewards don’t work
Tried to use my rewards and it wouldn’t let me.
B.W.- · v11.19.1
★☆☆☆☆
30 Aug 2026
Too Expensive
How on earth does this company charge so much for burritos? It's a real shame they went down with quality and up with prices. Do better.
Rodger Daniels · v11.19.1
★★★☆☆
30 Aug 2026
Chipotle is great, the app not so much
I love Chipotle but You should make it easier to use gift cards. Why can you only save one? And not able to add them together?? Just wasted $15 :/
Also the only good app I’ve seen without deals….
mmmmm77777777 · v11.19.1
★☆☆☆☆
30 Aug 2026
Canceling
Horrible customer service. They don’t answer the phone. Won’t let you cancel an order and keeps erroring to change location. Payed money and can’t even get my food.
Bc fr t · v11.19.1
★☆☆☆☆
30 Aug 2026
No way to reach customer service
There’s no way to reach customer service. There’s no order number, no way to cancel, no one answers the phone, no way to contact customer service. Looking for an alternative to chipotle.
Stringofnumbersandletters · v11.19.1
★★★★★
30 Aug 2026
Post workout meal
Fuels my body with great nutrition after a good workout at Planet Fitness.💪🌯
Mtrfitz3 · v11.19.1
★★★☆☆
30 Aug 2026
Couldn’t add reward
Would not allow me to
Add my free bday queso to my
Online order.
Stylze P · v11.19.1
★☆☆☆☆
30 Aug 2026
Not up to standards
Did not get toppings I ordered and staff doesn’t speak English
Zombiemomma27 · v11.19.1
★☆☆☆☆
30 Aug 2026
No easy way to get support on past order
I should be able to in the order history touch a button to report problem with order. That doesn’t exist. Chipotle does not want you to have an easy way to report a problem to increase revenue. This is a dark UI pattern. I was not given guacamole on my order, and I just want to get a refund for that. Have to go through hoops.
t9.mike · v11.19.1
★☆☆☆☆
30 Aug 2026
Discount codes
Tried to use discount codes in app but could not find where to enter it
Mom82693 · v11.19.1
★☆☆☆☆
30 Aug 2026
Terrible
Used to be a huge fan, but for years now terrible food & terrible service!
flas85 · v11.19.1
★☆☆☆☆
29 Aug 2026
Fake rewards
I never get a free items as my rewards when the app asked to buy minimum $5 while I purchased $12.95!!! It happened a couple times!!!
maxxxxxxxx75 · v11.19.1
★☆☆☆☆
29 Aug 2026
App won’t add my free items given to me for order issues.
Had order issues and was given a free item. Tried to use it in the app my next order and it wouldn’t add it. Tried use app to talk to pepper and was saying it couldn’t find my order when I used the appt to order my food. Very dissatisfied and obviously won’t get my free item I actually paid for and was owed.
Rinoa27 · v11.19.1
★☆☆☆☆
29 Aug 2026
Rewards are bogus
Anytime I use my mobile app to order food. I am never allowed to use my rewards and I read the terms and conditions. I have met all of them and still it says it’s unable and that the requirements have not been met.
Nothankya13 · v11.19.1
★☆☆☆☆
29 Aug 2026
Slow service again
Two weeks ago, I ordered chipotle 20 minutes in advance. It said it would be done at a specific time. I showed up five minutes after it was supposed to be done and it wasn’t done for another 20 minutes. Tonight, I ordered my food 20 minutes in advance again because my daughter had just finished work and she was quite hungry. After we arrive, which was five minutes after it was supposed to be done, the gentleman looked at me and said which order are you looking for? I told him and he said yes I’ll begin that order now. This is completely unacceptable. I would like to know that you were going to fix the situation before we come to you guys again. I am a police officer, and I like getting my discount there. But, not at the expense of my children being hungry. Regards, Zak.
Kejdhjfnfkkk · v11.19.1
★★★★★
29 Aug 2026
North Mankato Chipotle
Great service, helpful staff, great tasting food
Fart butt butt fart · v11.19.1
★★★★★
29 Aug 2026
Macros
Been on diet Chipotle has been glitched with high protein diet. Thank you.
Munksfunk · v11.19.1
★★★★★
29 Aug 2026
Amazing Food
I love this place so much! I’ve been eating here for years. This is mine and my entire family’s go-to spot for a chill lunch or light dinner. This will always be my favorite place!!
mittu0317 · v11.19.1
No reviews at this rating.
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